Really bad performance
closed
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waqar144
This is a general bug which can probably be divided into many. The app has bad performance in general. Switching pages, starting recitation, loading statistics, everything is really slow.
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Mohanad E
closed
Mohanad E
The latest updates of the app should fix this issue along with general app perfmroance improvements. if you're still encountering errors, send an email to support@tarteel.ai
Bob Bobby
I think it may be your Internet or device because my app seems to work fine
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waqar144
Bob Bobby: what device do you have? My device is pretty capable and is able to run 3d games to a web browser and other internet heavy apps without issues.
The vast majority of the Muslim world is in the third world with average connections and cheap androids...
Bob Bobby
waqar144: I usually use an iPhone XS Max, but sometimes use an iPhone 12 Pro Max
Bob Bobby
waqar144: I did have a time where the app was not working for about 4 days in a row, but then it worked fine again.
Mohanad E
Can you please confirm your device name, OS version and your Tarteel app version? The latest Tarteel update is mainly improving a lot of the performance functions.
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waqar144
Mohanad E:
Xiaomi Redmi Note 10
Android Version 13
App version: 5.33.1
Some rough times calculated using stop watch
- avg time to first usable screen after launch(startup + when Quran text appears): Around 10 seconds
- avg time taken to load the screen after clicking hamburger menu: 3-4 seconds
Perhaps latency is another factor in this. My connection gives me a download speed of 1MB/s on avg
a
anas9111
peaking next ayah or next word is also very slow